Individual assignment Questions for Operation Management
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- Outline the major decision responsibilities of an operation manager in any company?
A. Tactical decision
- Focus on specific day-to-day issues like resource needs, schedules, & quantities to produce
- It is frequent
B. Strategic decisions
- less frequent
- Tactical and Strategic decisions must align
C. The Critical Decisions
- Process and capacity design
- What process and what capacity will these products require?
- What equipment and technology is necessary for these processes?
- Location strategy
- Where should we put the facility?
- On what criteria should we base the location decision?
- Layout strategy
- How should we arrange the facility?
- How large must the facility be to meet our plan?
- Human resources and job design
- How do we provide a reasonable work environment?
- How much can we expect our employees to produce?
- Supply chain management
- Should we make or buy this component?
- Who are our suppliers and who can integrate into our e-commerce program?
- Inventory, material requirements planning, and JIT
- How much inventory of each item should we have?
- When do we re-order?
- Identify the inputs, transformation process and outputs in the following operations systems: Bank, Hospital and manufacturing firm
| Business | Inputs | Transformation process | Outputs |
| Bank | Customer request, account Information, Transaction detail | Processing the request, Verifying identities and updating account record | Compilation of transaction, Printed receipt and updating account balance |
| Hospital | Patients | Examining, Surgery, Monitoring, Medication and Therapy | Healthy Individuals |
| Manufacturing firm | Raw materials | Methods and techniques used to convert inputs to desired out put | End product and service |
- Explain how the understanding of four operations objectives, quality, speed, flexibility and cost?
- Cost :-Offering a product at a low price relative to the prices of competing products
- Quality:- consistent conformance to customers’ expectations
- Time/speed:- means the elapsed time between customers requesting products or services and their receipt of it
- Flexibility: – A competitive priority focusing on offering a wide variety of goods or services. or being able to change the operation in some way to satisfy customer.
- It is generally felt that “rural areas are good for locating large plant, semi-urban areas for locating medium-sized plants, and urban areas for small-scale plants”. Comment.
- Discuss the concepts of operations input resources, transformation processes and Use the company business process that found around you to illustrate your explanation.
- Operation in put process :- are the processes within organizations that acquire inputs (people, capital, material, information e.t.c) and transform these inputs into outputs (services and goods) consumed by the public
- The transformation process :- should add value such that the output has financial value greater than the sum of the inputs.
- Output:– End product(services and goods) consumed by the publics, Or the quantity and quality of goods or services produced in a given time period, within a given economic network, whether consumed or used for further production
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