Communication Skills for Managers Formative CW4 Assessment Task

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1.    Assessment Brief

In this assessment you need to demonstrate you meet the following module Learning Outcomes: LO1 – Understanding of the key principles and processes of professional communication.

LO2 – Identify and apply various communication strategies for different types of business messages, including routine, positive, negative, and persuasive and ethical considerations.

LO4 – Manage and organise information efficiently for business writing and presentations.

You are required to create slides with a professional appearance and supporting speaker notes.

2.   Assessment Task

You are the Communications Manager for Sir Robert McAlpine, a leading British construction and civil engineering company known for delivering complex, high-profile projects across the UK. With a heritage spanning more than 150 years, Sir Robert McAlpine emphasises collaboration, innovation, safety, and precision in communication across all project teams—from senior leadership to site managers, subcontractors, design professionals, and clients.

Construction Managers perform a range of duties including:

  • planning daily tasks and making sure work stays on schedule
  • coordinating different subcontractors (for example, electricians, plumbers) so everyone works in the correct order
  • ensuring safety rules are followed (for example, workers must wear hard hats on site)
  • communicating with architects and engineers about technical details of the build

You have been asked to prepare communication focused training material for all Construction Managers working on Sir Robert McAlpine projects.

Your task is to create a professional communication guide for Construction Managers, as described below:

Task1 (LO1): The guide must identify typical challenges the manager may face, in the areas of Applying the Three-Step Writing Process and Communicating Persuasive Messages.

Task 2 (LO2): The guide should explain the verbal, nonverbal or written communication skills which are required to overcome the challenges, identified above.

Professional appearance of slides (LO4):

  • Your guide must be designed on Powerpoint using a slide
  • You must provide speaker notes to support and explain slide text in
  • Your Powerpoint slides must be tidy in appearance with brief, informative text and visual elements (e.g. images, diagrams and charts).