{"id":340,"date":"2024-05-11T06:07:20","date_gmt":"2024-05-11T06:07:20","guid":{"rendered":"https:\/\/casestudyhelp.net\/questions\/?p=340"},"modified":"2024-05-11T06:07:20","modified_gmt":"2024-05-11T06:07:20","slug":"a-customer-complains-that-his-old-tower-pc","status":"publish","type":"post","link":"https:\/\/casestudyhelp.net\/questions\/a-customer-complains-that-his-old-tower-pc\/","title":{"rendered":"A customer complains that his old tower PC\u2026"},"content":{"rendered":"

A customer complains that his old tower PC\u2026<\/h2>\n

doesn\u2019t always turn on and randomly shuts off for hours. The HDD and RAM memory tests both come back with positive results. What hardware part would you check next?<\/p>\n

A. PS\/2<\/p>\n

B. SSD<\/p>\n

C. NIC<\/p>\n

D. PSU<\/p>\n

E. EXT-USB HDD<\/p>\n

Answer:- <\/strong>A. PS\/2<\/p>\n

The goal of this task is to classify the hardware part that could possibly be causing the issue with the customer\u2019s PC. Failing hardware mechanisms could make their PC shut down impulsively. In order to get to the root cause of this issue, start by running the device manager. This will provide the person reliable intel around any failing components, like the monitor, network adapter, storage controllers, and disk drives. In the Settings menu, click on System. Scroll down and click on About. On this screen, they should see specs for their processor, Memory (RAM), and other system info, counting Windows version. In order to check their PC hardware specs, find the icon from the desktop which is labeled \u201cMy Computer\u201d.<\/p>\n

\"Get<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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